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Boutique Rupkatha

Terms & Conditions

Order & Shipping

All orders are subject to stock availability. Your order will be treated as confirmed after checking final quality status of the product(s). Your order may be treated as cancelled, if the product(s), you have ordered is found defective/damaged or not in a condition to be shipped to you during final quality checking (In case of single piece stock). In that case, we will provide easy refund or adjustment to your account.

Delivery within India is free of cost in most cases. For items that require shipping charges, we will indicate it clearly during order placement and the same will be borne by you. In case of overseas shipping, shipping charges will be borne by the BUYER.

We deliver to all cities and states all over India. Generally, courier companies do not deliver to P.O.Box address. So, we request you to provide full street address with Pin/Zip Code. Deliveries are generally made during normal working hours. Generally, no shipments are made on Sundays and Public Holidays. We will send you an email regarding the shipment of your order as soon as the items are handed over to the courier/speed post/transport.

Approximate time for shipment is 7-15 days, which is merely indicative. Product may be shipped earlier or later depending on the availability of product and other factors.

If you find outer packing of the product (s) is damaged or tampered with please refuse to accept delivery.

We will not be responsible for loss of package(s) during transit or any damages to package (full or partial), if the same has been delivered by the carrier agency at the address provided by you at the time of placing order.

Please make sure your shipping address is correct because some courier companies charge a penalty for incorrect shipping addresses, wherein the address and Pin/Zip Code do not match. You will, without exception, bear the cost of any such penalties and/or fees.

Sometimes due to situations beyond our control, delays may occur. No refund, return, replacement or exchange will be entertained for this reason.

There is no insurance coverage on the product (s) during transit from our side. Loss will be borne by you, if any. No claim will be entertained.

Import/Export Duty and/or Tax will be borne by you, if levied at any stage during buying/shipping/transit/delivery of the product (s). No claim will be entertained.

In case of return, no refund/adjustment of shipping charges and/or Import/Export duty and/or Tax paid by you at the time of purchasing of product will be entertained.

For any shipping related issue, you may contact


If you are not satisfied with the purchase of a product (s) from our site, don’t worry. You can return the same within 7 days of receiving the product.

Please submit a return request to us within 24 hours of receiving the product (s). You may email us at or call us +91 9051 557 007 and inform us the same.

Returns would not be accepted for made to order, stitched or customized items.

We would not accept the product (s) which is washed, used or altered. The product (s) should be in original condition with all original tags and packaging intact, and should not be broken or tampered with.

You must ship the item for return within 7 days of receiving the product (s).

We do not offer a pick-up facility. So, you have to self-courier the same using reliable courier service.

No refund/return/adjustment of shipping charges and/or Import/Export duty and/or Tax paid by you at the time of purchasing of product (s) or returning the product(s) will be entertained.

Kindly pack the items securely to prevent any loss or damage during transit, we recommend you to use a reliable courier service.

The product must return to us within 10 days of return shipment. We will issue refund or adjustment once we received the product back.

For any return related issue, you may contact us:


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information from you when you fill out a form. When placing an order or filling a form on our site, you may be asked to enter your name, e-mail, address, contact details, payment details and/ or more required fields. You may however, visit our site anonymously.

We collect the e-mail addresses of those who post messages to testimonials, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas. You may however, visit our site anonymously.

The information we collect from you may be used to personalize your experience / to improve our website / to improve customer service / to process transactions / to send periodic e-mails.

The e-mail address you provide for the ordering process may be used to send you information and updates pertaining to your order. You may however, unsubscribe from receiving future e-mails.

We use cookies to record user-specific information on what pages users’ access or visit.

Your information whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent other than for the express purpose of delivering the purchased product or service requested by you. This does not include trusted third parties who assist us in operating our website, conducting our business, servicing you so long as those parties are agree to keep this information confidential. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices. However non-personally identifiable visitors information may be provided to other parties for marketing, advertising, or other uses.

We implement a variety of security measures at our best to maintain the safety of your personal information.

Occasionally at our discretion, we may include offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

There may have ads of other companies on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and click stream information.

If we decide to change our privacy policy, we will post those changes on this page.

By using our site, you consent to our privacy policy. If you feel that this site is not following its stated information policy, you may contact us:

Terms of Use

Please carefully read the following Terms of Use before using web site By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Site. This Web site is operated by Throughout the site, the terms "we", "us" and "our" refer to Your continued use of this site constitutes your agreement to these Terms of Use. Please note that the legal name of is Boutique Rupkatha.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary. Any reliance on the material on this site is at your own risk.

The information on this site does not constitute a binding offer to sell products described on the site. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your bank account has been debited. You may not purchase any item from this site for resale by you or any other person, and you may not resell any item purchased from this site. The prices displayed on the site are quoted in INR and are intended to be valid and effective only in INDIA. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your bank account has been debited. If your bank account has already been debited for the purchase and your order is canceled, we will issue a credit to your bank account.

The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the site.

You cannot do any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site, or use of the site for purposes competitive to, is expressly prohibited. reserves the right to refuse or cancel any person’s registration for this site, remove any person from this site or prohibit any person from using this site for any reason whatsoever. You may not use contact information provided on the site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from the site. You agree not to interrupt or attempt to interrupt the operation of the site in any way. We reserve the right, in its sole discretion, to limit or terminate your access to or use of the site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which may be entitled, at law or in equity.

You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality of any such material. You may not upload to, distribute or otherwise publish through this site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the site. All personal information provided via this site will be handled in accordance with the site’s online Privacy Policy.

Some features that may be available on this site require registration. By registering at and in consideration of your use of the site you agree to provide true, accurate, current and complete information about yourself. Some features on this site require use of a password. You are responsible for protecting your password. You agree that you will be solely responsible for any and all statements, incident made, and acts or omissions that occur to you.

This site may contain links to other websites, some of which are operated by or its affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. We are not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites. is under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this site, including material you provide to us, and so we have an absolute right to remove any material from the site in our sole discretion at any time.

The laws of the State of WEST BENGAL, KOLKATA CITY govern these Terms of Use and your use of the site, and you irrevocably consent to the jurisdiction of the courts located in KOLKATA for any action arising out of or relating to these Terms of Use. We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of the State of WEST BENGAL, KOLKATA, INDIA. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to these Terms of Use or other policies means you accept the changes. In the event we make material changes to the Terms of Use, notice of these changes will be posted on the homepage of this Web site and the revised Terms of Use will take effect thirty days after their publication on this site.

This agreement and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.

If you have any questions or comments about these Terms of Use or this site, please contact us: