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Boutique Rupkatha

F.A.Q’s

Q Can I buy Saree with stitched blouse?

A No, you cannot go for stitched blouse. You will be provided with the best blouse piece.

Q Can I track the package once you ship it?

A Yes, you would receive an email with the Airway Bill No/Tracking No of the Courier/Speed Post, once it is shipped.

Q What are your shipping charges?

A Delivery inside India is free of cost in most cases. For items that require separate shipping charges, we will indicate it clearly in the item detail page and during order placement.

Q Can you deliver outside India?

A At this point, boutiquerupkatha.com delivers products only within India.

Q What is the procedure to return a product, if I don’t like it?

A Please submit a return request to us within 24 hours of receiving the product. You may email us or call us and inform us the same. You must ship it within 7 days of return request. All items to be returned or exchanged must be unused and in their original condition with all original tags and should not be broken or tampered with. Returns would not be accepted for 'made to order', stitched or customized items. We will not refund any shipping cost or taxes. The product must return to us within 10 days of return shipment.

Q I bought a saree and made blouse piece stitched, Can I return it or exchange it?

A Returns or exchange would not be accepted for made to order, custom made or stitched clothing. However, we would exchange the product if there is any manufacturing defect.

Q Will I get a full refund if I return the product?

A We will not refund the customs duties or taxes, if applicable, or paid by you at the time of receiving the goods. We will not refund the return shipping charges.

Q How do I know that you have received my payments?

A You would receive an email confirmation that we have received your payments.

Q What is shipping address?

A The address where you would like to deliver the goods is called the shipping address.

Q Can billing address and shipping address be different?

A Yes, you can give a different shipping address.